Effective date: April 8, 2026
This Privacy Policy describes how MAKESUPPLY LLC (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our websites, purchase our products, or interact with us in any way. By using our services, you agree to the practices described here.
Information we collect
We collect information you provide directly to us, such as when you place an order, sign up for our email list, or contact us:
- Name and email address
- Shipping and billing address
- Payment information (processed securely by third-party payment providers — we do not store full card numbers)
- Any messages or inquiries you send us
We also collect certain information automatically when you visit our sites, including IP address, browser type, pages visited, and referring URLs, typically through cookies and analytics tools.
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails and newsletters (only if you opt in, and you can unsubscribe at any time)
- Improve our websites, products, and content
- Comply with legal obligations
Cookies and analytics
We use cookies and similar tracking technologies to understand how visitors use our sites. This includes Google Analytics (GA4), which collects data about your browsing activity to help us measure site performance. To learn more about how Google uses this data, visit https://policies.google.com/privacy. You can also opt out of Google Analytics tracking via Google’s opt-out tool.
Most browsers allow you to manage or disable cookies through your browser settings.
Advertising
CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement/
Third-party services
We use trusted third-party services to operate our business. Each has its own privacy practices:
- Shopify — e-commerce platform and payment processing
- Etsy — marketplace sales channel
- Kit (ConvertKit) — email marketing
- Shippo — shipping and label generation
- Google — analytics, search, and advertising
- Amazon — affiliate links
- YouTube — video hosting
We do not sell your personal information to third parties.
Data retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses of your data. To exercise any of these rights, please contact us using the information below.
Children’s privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
MAKESUPPLY LLC
[email protected]